Hi there, we'll take this one step at a time!
If you struggle with a blank canvas, use this boilerplate to start. Remember, this is a flexible resource—tweak it as needed. Some sections might not apply to your product and you might come up with great ideas not listed here, don't let be restricted.
This is not the only format, we would love to see you scope out a great format for your product!
Go wild and dive deep—we love well-researched documents that cover all bases with depth and understanding.
Refer to the project brief and the additional resources before you begin this project!
(Go through them at least 3 times or till the time you don’t have a mind map in your brain)
It's time to kickstart the project by taking a crack at building your Elevator pitch.
(Think of this as an introduction to your product- make it remarkable!)
"What if you could try the best beauty, grooming, and lifestyle products—before spending a dime? That’s Smytten. We’ve revolutionized sampling in India, letting consumers discover premium products through risk-free trials, while helping brands turn samplers into loyal buyers
We’re not just India’s favorite sampling platform; we’re also leveraging Smytten Pulse AI to predict what consumers will love next.
We predict trends and personalize recommendations, making discovery smarter than ever. Want to see how sampling can drive your next big decision?"
(Go and speak to different users of the product and the people in the chain: households buying the product, shopkeepers selling the product, churned users, and users using competitor's products. In the case of B2B products identify the decision makers, the influencer, the blocker, and the end-user)
(Put down your ICP’s in a Table Format. A tabular format makes it super clear for anyone to understand who your users are and what differentiates them)
We have multiple users of a product and not all of them can be our ICP for whom we make our strategies, we need to prioritize.
(use an ICP prioritization table)
Criteria | ICP 1 | ICP 2 | ICP 3 |
---|---|---|---|
Occupation | Job oriented, Freelancer, Businessowner, Influencer etc | Job oriented, Business man, Freelancer / Consultant | Home maker, Job, Own small business |
Age | 18-40 | 18-40 | 21-45 |
Geography | Metros and Tier 1 cities of India | Metros and Tier 1 cities of India | Tier 2 cities and Beyond |
Gender | Female | Male | Female |
Social media they use | Instagram, Pinterest, Snapchat, Redditt | Linkedin, Instagram, Redditt, Dream11, Hinge, Netflix | Meta - Instagram and Facebook, Sharechat, Kukufm, Trell, Alt balaji |
Who do they follow | Bollywood celebrities, Sports fanatics, Business or industry leaders | Sportsmen, Business or industry leaders | Bollywood/ Regional celebrities, Local politicians, Sportsman, Educational leaders |
Shopping apps they use | Nykaa, Purple, Amazon, Flipkart, Quick commerce apps, Zomato, Swiggy | Myntra, Ajio, Zomato, Swiggy, Zepto, Nykaa | Meesho, Flipkart, Jiomart, Limeroad |
What do they do for entertainment or in their leisure time? | Chill in a cafe, House party, Take up a new sport, Dance class, Hobby sessions | Go to the gym, Sports, Online gaming, Dining out - Pub/bar | Go to the shopping mall, go to the movies, go for dinner in a restaurant, online gaming |
Marital status | Single, In a relationship or Just Married | Single, In a relationship or Just Married | Single, Married / Married with kids |
(Before you begin, you need to know what your product is, what are its features, what is the problem being solved by your product?)
(Build your core value proposition by exact what your product does and what problem are you solving)
What We Do:
Smytten is India’s leading try-before-you-buy platform, empowering consumers to discover and test premium beauty, wellness, health, food & beverage, and lifestyle products—risk-free. For just ₹250, users can curate a trial box with up to 6 samples, enjoy 100% cashback as redeemable credits, and use them toward full-size purchases on Smytten’s e-commerce platform.
Problem We Solve:
Why It’s Unique:
Result:
A closed-loop discovery platform where consumers shop fearlessly, and brands acquire loyal customers smarter, faster, and cheaper.
(Let's begin by doing a basic competitor analysis in a tabular format considering all the parameters for your product and its competitors)
Feature | Smytten | LBB (Little Black Book) | SampleTree | Purplle Samples | Nykaa Samples |
---|---|---|---|---|---|
Core Model | Try-before-you-buy (₹250 for 6 samples + cashback) | Curated discovery + limited samples | Paid sampling boxes (subscription) | Free samples with purchase | Free samples with purchase |
Categories Covered | Beauty, Wellness, Health, F&B, Lifestyle | Lifestyle, F&B, Beauty | Beauty, Skincare | Beauty, Skincare | Beauty, Skincare |
Pricing Model | ₹250 trial fee (100% redeemable) | Free samples (sporadic) | Subscription-based (₹499+/box) | Free with order | Free with order |
Consumer Value | Risk-free trials + cashback rewards | Discovery of niche brands | Pre-packaged sample sets | Add-on perks | Add-on perks |
Brand Monetization | Paid trials + AI-driven insights (Pulse) | Ads + affiliate sales | Brand partnerships | Upsell tool | Upsell tool |
Data & AI | Smytten Pulse AI (trend prediction, sentiment analysis) | Basic engagement metrics | None | None | None |
Conversion Engine | 20% sample-to-purchase conversion | Low (discovery-focused) | Moderate | Low | Moderate |
Omnichannel Presence | Yes (Online + Trial Parks) | Online-only | Online-only | Online-only | Online + Nykaa Stores |
User Base | 4M+ MAU, 350K+ transacting users | 1M+ MAU (est.) | Niche audience | Leverages Purplle’s shoppers | Leverages Nykaa’s shoppers |
Key Differentiator | AI-powered closed-loop commerce | Localized curation | Subscription sampling | Beauty-focused | Beauty-focused |
(Then let's try to understand the market at a macro level and evaluate the trends and tailwinds/headwinds.)
Now it’s time for some math, calculate the size of your market.
TAM = Total no. of potential customers x Average Revenue Per Customer (ARPU)
SAM = TAM x Target Market Segment (percentage of the total market)
SOM = SAM x Market Penetration/Share
TAM
Segment | India Market Size (2026E) | Global Scalability | Notes |
---|---|---|---|
Product Sampling | $10B (Beauty + Wellness + F&B) | $35B (Asia-Pacific) | Includes beauty, health, food & beverage trial markets |
Consumer Research | $2.5B (India) | $25B (Global) | Market Research Society of India data |
Retail Media Ads | $1B (India) | $10B (Emerging Markets) | In-platform ads + performance marketing. $10B ad spends on retail media" → India = ~10% share (similar to e-commerce ad spend splits) |
Omnichannel Commerce | $5B (India premium D2C) | $20B (Global D2C sampling) | Trial-to-purchase conversions 20% conversion from trials → Applied to India’s premium D2C market ($25B). |
Total TAM (India, 2026): ~$18.5B
Global TAM (2026): ~$90B
Segment | SAM (2026E) | Assumptions |
---|---|---|
Digital Sampling | $2B | 1,200+ brands → Assumes 20% of $10B sampling market is digitized (premium brands). |
Consumer Research | $500M | Targets 20% of research market (SMBs/D2Cs adopting Pulse AI). |
Retail Media Ads | $200M | 20M users → $10 CPM (competitive rate) x 2B impressions annually. |
Total SAM (India, 2026): $2.7B
Assumption: Excludes mass-market/FMCG (traditional sampling) and offline-only brands.
SOM
Segment | SOM (2026E) | Assumptions |
---|---|---|
Digital Sampling | $120M | FY27 revenue target = ₹500CR (~$60M) → 50% from sampling (6% SAM penetration). |
Consumer Research | $50M | Pulse AI adoption by 10% of SAM brands (5,000 brands x $10K/year). |
Retail Media Ads | $30M | 350K transacting users → $5 ad revenue/user/year (optimistic but achievable). |
Total SOM (India, 2026): $200M
Assumption: Aligns with Smytten’s growth trajectory (120% YoY, Slide 12) and 75% repeat engagement.
(keep in mind the stage of your company before choosing your channels for acquisition.)
Channel Name | Cost | Flexibility | Effort | Speed | Scale |
---|---|---|---|---|---|
Organic | Low (SEO, social) | High (content creation) | Medium (algorithm-dependent) | High (long-term) | Slow (6–12 months) |
Paid Ads | High (CPC/CPM) | Medium (campaign mgmt.) | High (A/B testable) | High (immediate) | Fast (days-weeks) |
Referral Program | Medium (rewards cost) | Medium (program setup) | High (tweakable) | Medium (network-dependent) | Medium (1–3 months) |
Product Integration | Low/Rev-share | High (negotiation) | Low (contract-locked) | High (if scaled) | Slow (3–6 months) |
Content Loops | Low (UGC-focused) | High (community mgmt.) | High (real-time updates) | Viral potential | Medium (3–6 months) |
(Understand the existing organic channel strategy for your product and highlight the success and failure thereon.
Provide your suggestions and devise new strategies.)
Channel | Tactics Used | Successes | Failures/Limitations |
---|---|---|---|
SEO | - Blog posts ("Best trial boxes"). - Category pages (beauty/wellness). | - High traffic for "try before you buy" keywords. - Strong domain authority. | - Low conversion from blog readers to app users. - Limited long-tail keyword focus. |
Social Media | - Instagram/TikTok UGC (unboxings). - Hashtag campaigns (#SmyttenTrials). | - High engagement (4.5% avg. rate). - Viral unboxing videos (50K+ views). | - Low follower growth (~1% MoM). - Minimal link clicks to app. |
Community | - Facebook groups for reviews. - WhatsApp groups for loyal users. | - High retention (75% repeat users). - Authentic word-of-mouth. | - Labor-intensive moderation. - Limited scalability. |
App Store SEO | - Keyword-optimized listings. - Encouraged user reviews. | - 4.4★ rating (800K+ reviews). - Top 5 rankings for "beauty samples." | - Low discoverability for non-beauty terms (e.g., "health samples"). |
Problem: Blog readers don’t convert.
Fix:
Expected Impact:
Problem: Engagement stays on-platform.
Fix:
Expected Impact:
Problem: Manual moderation limits growth.
Fix:
Expected Impact:
Problem: Limited to beauty keywords.
Fix:
Expected Impact:
(Understand what is already being done, what is working out well and what needs to be stopped)
Step 1 → Define the CAC: LTV ratio. If your product has a healthy CAC:LTV ratio, proceed with paid ads.
Step 2 → Choose an ICP
Step 3 → Select advertising channels
Step 4 → Write a Marketing Pitch
Step 5 → Customize your message for different customer segments to ensure relevance
Step 6 → Design at least two ad creatives (e.g., images, sketches, videos, text ads) that reflect your marketing pitch.
Step 1
Step 2
Primary ICPs:
Priority Channels:
Channel | Why? | Budget Allocation |
---|---|---|
Meta/Instagram | High intent audience (beauty/wellness). UGC-friendly. | 50% |
Google Search | Capture "try before you buy" + category-specific queries (e.g., "best serum samples"). | 20% |
YouTube | Unboxing/demo ads resonate with trial-focused users. | 20% |
Programmatic | Retarget engaged users (e.g., visited trial page but didn’t convert). | 10% |
Step 4
Core Messaging:
Step 5
Segment | Message | CTA |
---|---|---|
Beauty Shoppers | "Try viral serums & makeup before splurging!" | "Claim Your Trial Box Now" |
Wellness Users | "Test protein powders & supplements—only pay if you love them!" | "Get Health Samples" |
Brands | "Reduce CAC with sampled-to-sales conversions. Get a demo!" | "Book a Brand Consultation" |
Step 6
Creative 1 (UGC Video Ad):
Creative 2 (Carousel Ad for Brands):
(Understand, where does organic intent for your product begins?)
Step 1 → Identify complementary products used by your ICP
Ideal Customer Profile (ICP):
Complementary Products/Services:
Step 2 → Use the selection framework and compare the potential integrations it in a tabular form.
Evaluation Criteria:
Integration | Strategic Fit | User Overlap | Ease of Integration | Growth Impact | Priority |
---|---|---|---|---|---|
Curefit/HealthifyMe | High (Wellness focus) | High (Health-conscious users) | Medium (API-based) | High (Cross-selling supplements) | P1 |
Paytm/PhonePe | Medium (Payment utility) | Very High (All users) | Easy (Payment links) | Medium (Checkout ease) | P2 |
Meesho/Instagram | High (Social commerce) | High (Value shoppers) | Hard (Custom partnership) | High (Virality) | P1 |
Nykaa/Purplle | High (Beauty focus) | Very High (Beauty shoppers) | Hard (Competitor tension) | Medium (Upsell trials) | P3 |
Swiggy Instamart | Medium (F&B trials) | Medium (Urban users) | Medium (Co-branded kits) | High (New categories) | P2 |
Paytm Rewards | Low (Indirect benefit) | High (Existing users) | Easy (Loyalty points) | Low (Minor retention) | P4 |
Step 3 → Collaborate with necessary stakeholders
Step 4 → Map the customer journey
Step 3 → Design the wireframe with the new integration
Step 3 → Run pilot tests before launching
Step 3 → Measure post-integration metrics
(For B2B companies, if referral does not make sense you'll take a crack at a partner program for your product)
Step 1 → Flesh out the referral/partner program
Step 2 → Draw raw frames on a piece of paper to get the gist.
(Don't spend a lot of time on design. This is for you to communicate how the referral hook will look)
Referrer journey
Stage | Action Taken | User Experience (UX) | System Triggers & Backend |
---|---|---|---|
Awareness | Sees referral prompt in app, email, or SMS | Banner or popup: "Refer & Earn Rewards" | Analytics logs view event |
Consideration | Checks benefits of referring | Sees tiered reward structure & T&Cs | Backend fetches referral stats |
Action | Shares referral code/link | Shares via WhatsApp, Instagram, etc. | Unique referral link generated |
Wait/Monitor | Waits for friend to sign up | Notification center shows pending referrals | Backend tracks link usage |
Reward Trigger | Friend signs up and places first trial/purchase | Gets notification: “You earned ₹50 cashback!” | Wallet or trial points updated |
Post-Action | Uses reward on purchase or trial | Feels rewarded; more likely to refer again | Usage recorded for retention analysis |
we hope this helped you break the cold start problem!
Reminder: This is not the only format to follow, feel free to edit it as you wish!
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